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Plan Changes

Introducing Anthem...

Starting Jan. 1, 2020, Anthem will be MCHCP’s medical plan administrator for active state employees and non-Medicare retirees. The HSA, PPO 1250 and PPO 750 plans are still the available plan options, you will have access to providers through the Anthem networks.

With Anthem, you will have coverage throughout the entire state and across the nation, as well as a plan that offers cost savings, wellness engagement programs, and a concierge service who can address all your needs and concerns.

View Anthem contact information

Provider Network
Anthem offers you the broad Blue Access network, the largest network in Missouri, Blue Access Choice network in the Greater St. Louis area, and the Preferred-Care Blue network, in Kansas City. Featuring superior access across the state and nation, our networks include nearly all of the doctors and hospitals in the state without the hassle of needing a referral before seeking care.

View Network Map
Learn how to Find a Provider

View Anthem's Welcome Packet for more information

SmartShopper® Program
SmartShopper is a program that helps you save money and even get cash back when you need a covered medical service.

Total Health, Total You
Stay connected to your health plan and benefits right through your smartphone by downloading the Engage app (On your Apple device, open App Store. Or, on your Android device, open Play Store). Whether it’s a quick question about a claim or something as serious as getting ready for surgery, Anthem is making it easier to get the information and support you need from your benefits.

To learn more about the Engage app and view a demo, visit here.

To register for Engage, log in to your myMCHCP account and select the Engage icon.

Member Education

Open Enrollment Webinars

MCHCP provides members a summary of benefits available in 2020. Attendees may submit questions to be answered during the presentation. To Register: Log in to myMCHCP and choose Open Enrollment from the menu bar.

Active Employee

Oct. 1, 2019 — 10:00 AM CDT
Oct. 8, 2019 — 10:00 AM CDT
Oct. 15, 2019 — 10:00 AM CDT

Non-Medicare Retiree

Oct. 1, 2019 — 1:00 PM CDT
Oct. 8, 2019 — 1:00 PM CDT
Oct. 15, 2019 — 1:00 PM CDT

Medicare Retiree

Medicare-eligible retirees, survivors, long-term disability subscribers, terminated vested subscribers and Medicare-eligible dependents

UnitedHealthcare (UHC) Group is conducting informational meetings and teleconferences informational meetings and teleconferences on the Medicare Advantage Plan.

Call 844-884-1848 for more information or visit

Plan Education Videos — Available beginning October 1

MCHCP will create has created YouTube videos to educate members and explain the plan benefit options. Videos include: Insurance 101, which describes the terms used in the different medical plan descriptions; and HSA Plan, PPO 750 Plan and PPO 1250 Plan videos, which explain the benefit options of each plan type.

MCHCP's YouTube Plan Education playlist.

Also Available

Preparing for Enrollment

Open Enrollment Options

  • Enroll, change or cancel medical, dental and/or vision coverage
  • Add, change or cancel dependent coverage

Adding Coverage

To enroll dependents, you must also be enrolled in the plan(s) and provide proof of eligibility for each dependent, if not previously submitted. You may enroll in different levels of coverage for medical, dental and vision plans.

Retirees who are not already enrolled in medical, dental and/or vision coverage, cannot enroll in these plans during Open Enrollment. New dependents may only be added due to a life event. View Enrollment for more information.

Transferring Coverage

If you are a retiree and your spouse is either an active state employee or retiree, you may transfer to your spouse’s coverage or from your spouse’s coverage to your own as long as you are both eligible for coverage through MCHCP. You may transfer to either plan at any time it is advantageous to you, as long as coverage is continuous.

If you did not enroll during Open Enrollment and you are currently enrolled:

  • Active employees and Non-Medicare retirees in the PPO 750, PPO 1250 or HSA plans, will automatically be enrolled in the same plan through Anthem
  • Medicare retirees will continue in the Medicare Advantage Plan through UnitedHealthcare® (UHC)
  • TRICARE Supplement Plan members will continue in the same plan
  • Dental and/or Vision Plan members will continue at the same level

Married Employees

If you are an active state employee married to another active state employee, you each must enroll separately. If you wish to share a family deductible and out-of-pocket maximum for your medical plan, you must each enroll in the same medical plan and provide your spouse’s name and Social Security number at enrollment.

Canceling Coverage

If you do not want coverage in any or all of the plans, you must cancel your coverage during Open Enrollment.

Retirees and their dependents who cancel coverage cannot re-enroll at a later date.

Proof of Eligibility

Active Employees

MCHCP requires proof of eligibility for covered dependents; for example, a birth certificate for your child or marriage license for your spouse. If you add dependents to your coverage during Open Enrollment, MCHCP must receive proof of eligibility by Nov. 20, 2019, or your dependents will not be added for coverage Jan. 1, 2020.

myPlan Advisor — available beginning Sept. 25

Active Employees and Non-Medicare Retirees

Unsure which plan is right for you? The myPlan Advisor tool can estimate your annual costs for each MCHCP plan. To use, log in to myMCHCP.

Completing your Enrollment — Enroll by Oct. 31, 2019


HSA Plan subscribers must enroll online

  • Log in to myMCHCP
  • Select 2020 Open Enrollment
  • Make coverage selections, and save or print your confirmation page
  • If you enroll more than once, the last enrollment will override previous ones


  • Complete your Open Enrollment worksheet
  • Sign and date the sheet
  • Fax to 866‑346‑8785


  • Complete your Open Enrollment worksheet
  • Sign and date the sheet
  • Mail to MCHCP

Strive for Wellness® Incentives

Active Employees and Non-Medicare retirees

  • Log in to myMCHCP
  • Select the Incentives icon
  • Complete the Strive for Wellness® Incentive requirements by Nov. 30, 2019, to begin receiving the Incentives on Jan. 1, 2020

Strive for Wellness® Incentives

Active Employees and Non-Medicare retirees

  • Log in to myMCHCP
  • Select the Incentives icon
  • Complete the Incentive requirements by Nov. 30, 2019, to begin receiving the Incentives on Jan. 1, 2020


2020 Active Employees & Non-Medicare Retirees Benefit Guide

2020 Active State Employees and Non-Medicare Retirees Benefit Guide

2020 Anthem Welcome Packet

2020 Anthem Welcome Packet

2020 Medicare Advantage Benefit Guide

2020 Medicare Benefit Guide

2020 Dental and Vision Brochure

2020 Dental and Vision Brochure

2020 Summary of Benefits and Coverage

2020 Summary of Benefits and Coverage

2020 Premiums

2020 Premiums

2020 Non-Contraception Benefit Option Premiums

2020 Non-Contraception Benefit Option Premiums


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