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Public Entity Members

Medical & Prescription Drug Plans

UMR
HSA Plan, PPO 600 and PPO 1000
www.umr.com
888-200-1167 *
8 a.m. - 5 p.m., M-F
* Access UMR NurseLine 24 hours a day by calling this number

 Claims Address

Claims Address

PO Box 30787
Salt Lake City, UT 84130-0787

 Appeals Addresses

Appeals Addresses

Pre-service Claims:
UMR Appeals
PO Box 400046
San Antonio, TX 78229
Fax: 888-615-6584
800-808-4424, ext. 15227 (Expedited Appeals only)

Post-service Claims:
UMR Claims Appeal Unit
PO Box 30546
Salt Lake City, UT 84130-0546
Fax: 877-291-3248

 Find a Provider

Find a Provider

UnitedHealthcare Choice Plus Provider Network
UnitedHealthcare Choice Plus Providers

  • Be sure to review the list of excluded providers, then
  • Select Click here for either Medical or Behavioral Health
  • Complete the search options

UMR Urgent Care Locations


Log in to myMCHCP for claims and benefit information.

Express Scripts, Inc. (ESI)
www.express-scripts.com
800-797-5754
TTY: 866-707-1862
24 Hours a day

 Home Delivery Pharmacy Service

Home Delivery Pharmacy Service

PO Box 66773
St. Louis, MO 63166-6773

 Claims Address

Claims Address

Express Scripts
Attn: Commercial Claims
PO Box 2872
Clinton, IA 52733-2872
Fax: 608-741-5475
Claim Form

 Appeals Address

Appeals Address

Express Scripts
Attn: Clinical Appeals Department
PO Box 66588
St. Louis, MO 63166-6588
Fax: 877-852-4070

 Find a Provider

Find a Provider

Express Scripts

  • You must be a registered member on the ESI site
  • Log in with your account information
    (if you do not know your account information, you may access your Express Scripts account directly through myMCHCP)
  • Select Find a Pharmacy under Prescriptions

Accredo Specialty Pharmacy
800-803-2523
TTY: 877-804-9222

Dental & Vision Plans

Delta Dental — 2018 Plan
www.deltadentalmo.com
800-335-8266
7 a.m. - 5 p.m., M-F

 Claims Address

Claims Address

PO Box 8690
St. Louis, MO 63126-0690

 Appeals Addresses

Appeals Addresses

First-Level Appeals Address:
Attn: Customer Service
12399 Gravois Road
St. Louis, MO 63127

Second-Level Appeals Address:
Attn: Appeals Committee
12399 Gravois Road
St. Louis, MO 63127

 Find a Provider

Find a Provider

Delta Dental Providers

  • Complete the search options
  • You may access Delta Dental Premier and Delta Dental PPO network dentists. You will receive the lowest out-of-pocket costs when you use a Delta Dental PPO dentist

MetLife — 2019 Plan
https://www.metlife.com/mchcp/
800-942-0854
7 a.m. - 10 p.m., M-F

 Claims Address

Claims Address

MetLife Dental Claims
PO Box 14588
Lexington, KY 40512

 Appeals Addresses

Appeals Addresses

MetLife Group Claims Review
PO Box 14589
Lexington, KY 40512

 Find a Provider

Find a Provider

MetLife PDP Plus Providers

  • Scroll to the bottom of the page
  • Enter your ZIP code in the Find a dentist near you box
  • Select the Find button

National Vision Administrators, LLC (NVA)
www.e-nva.com
User Name: mchcp
Password: vision1
877-300-6641
24 Hours a day

 Claims Address

Claims Address

Attn: Claims
PO Box 2187
Clifton, NJ 07015

 Appeals Address

Appeals Address

Attn: Complaints, Grievances & Appeals
PO Box 2187
Clifton, NJ 07015

 Find a Provider

Find a Provider

NVA Providers

  • Enter User Name: mchcp
  • Enter Password: vision1
  • Select Find a Provider
  • To have NVA contact a provider about network participation, select Nominate a Provider

Strive Employee Life & Family (SELF)

ComPsych
www.guidanceresources.com

You must be registered with ComPsych to use their website.

Check with your HR/Payroll representative to learn if SELF is offered through your employer.

If you are an active employee eligible for MCHCP medical coverage, please log in to myMCHCP for access to ComPsych services.

If you are a member of the household of an active employee eligible for MCHCP medical coverage, contact MCHCP Member Services, 800-487-0771, for instruction on how to access SELF services.

Find a Provider

  • To Register: Follow the instructions to the left.
  • To Log In: Registered users, enter your ComPsych User Name and Password in the Log In box, then select Login.
  • To Find a Provider: After logging in, select one of the options under I'm Looking For, and follow the on-screen instructions.

Other Contacts

Teladoc®
UMR
www.teladoc.com
800-835-2362

 


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