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Discrimination is Against the Law

MCHCP complies with applicable Federal civil rights laws and
does not discriminate on the basis of race, color, national origin,
age, disability, or sex. MCHCP does not exclude people or treat
them differently because of race, color, national origin, age,
disability, or sex.

MCHCP:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Shelley Farris.

If you believe that MCHCP has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Shelley Farris
Director of Benefit Administration
832 Weathered Rock Court, PO Box 104355
Jefferson City, MO 65110
Phone/Fax: 573-526-3427
Compliance@mchcp.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Shelley Farris (Director of Benefit Administration) is available to help you.

You can also file a civil rights complaint with the U.S. Department
of Health and Human Services, Office for Civil Rights,
electronically through the Office for Civil Rights Complaint Portal,
available at ocrportal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at
hhs.gov/ocr/office/file/index.html.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

注意:如果您使用繁體中文,您可以免費獲得語言援助服 務。請致電 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1‑800‑487‑0771 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1‑800‑735‑2966).

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1‑0771‑487‑800 (رقم هاتف الصم والبكم: 1‑2966‑735‑800).

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1‑800‑487‑0771 (телетайп: 1‑800‑735‑2966).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966) 번으로 전화해 주십시오.

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1‑800‑487‑0771 (ATS : 1‑800‑735‑2966).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

Wann du Deitsch schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 0771‑487‑800‑1 (TTY: 1‑800‑735‑2966) تماس بگیرید.

XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1‑800‑487‑0771 (መስማት ለተሳናቸው: 1‑800‑735‑2966).

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1‑800‑487‑0771 (TTY: 1‑800‑735‑2966).

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