MCHCP was notified by Marathon Health, a contracted vendor, of a cybersecurity incident that may have involved some members’ personal information. For more information call Marathon Health at 888-517-6416, Monday through Friday, 8 a.m. to 8 p.m. Central Standard Time.
Anthem is MCHCP’s medical plan administrator for active state employees and non-Medicare retirees. You have access to providers through the Anthem networks.
With Anthem, you have coverage throughout the entire state and across the nation, as well as a plan that offers cost savings, wellness engagement programs, and a concierge service who can address all your needs and concerns.
Provider Network
Anthem offers you the broad Blue Access network, the largest network in Missouri, Blue Access Choice network in the Greater St. Louis area, and the Preferred-Care Blue network, in Kansas City. Featuring superior access across the state and nation, our networks include nearly all of the doctors and hospitals in the state without the hassle of needing a referral before seeking care.
Virtual Care Through Sydney Health
Stay connected to your health plan and benefits right through your smartphone by downloading the Sydney Health app, making it easier to get the information and support you need from your benefits.
MCHCP is expanding virtual care offered through Anthem to include the following services. Members will be able to access these programs on Anthem's website, or in the Sydney Health App.
Virtual Primary Care
Can’t make it to your primary care provider’s office? Don’t have a primary care provider? No problem! Make a virtual primary care visit through Sydney Health.
24/7 access to providers through the SydneySM Health app, no appointment needed Flu-like symptoms, allergies, fever, sinus pain, diarrhea, eye infection, rash, urinary tract infection (UTI), and other nonemergency symptoms
Hinge Health
Hinge Health is a virtual joint and muscle clinic for physical therapy. It includes access to a personalized exercise program and care team to help members relieve pain from neck to foot.
Fertility Support
MCHCP is adding coverage for fertility support services. Members who qualify will have access to WINFertility — a fertility support program through Anthem.
Lark Diabetes Prevention Program
Lark is a digital diabetes prevention program offered at no cost, and helps eligible members lower their risk of developing type 2 diabetes via coaching and lesson plans that follow guidelines from the Centers for Disease Control and Prevention (CDC).